Citrix Receiver Monitoring



I was having with issue citrix receiver dual monitor issues while connecting remotely to a pc . Citrix receiver was detecting multiple monitors as one. It was not detecting multiple monitors. I found a fix for it while playing with Citrix receiver settings. It worked for me so I am sharing this to see if it works for other users who are facing similar issues.

Citrix Receiver Monitoring

At first, upgrade your Citrix Receiver to the latest version by downloading and installing it from https://www.citrix.com/downloads/citrix-receiver/windows/

EG Enterprise simulates a real user accessing a Citrix session, and records and plays back the scenario 24x7. It uses the same client application (e.g., Citrix receiver) that real users access, and performs a sequence of mouse clicks, data entry operations and keystrokes based on pre-recorded scripts. Open the Citrix Receiver Group Policy Object administrative template by running gpedit.msc. Under the Computer Configuration node, go to Administrative Templates Citrix Components Citrix Receiver DPI Select High DPI policy. Change the settings as required. Citrix Receiver: DPI Settings Applies to Windows systems with Citrix Receiver 4.10 and later This fix was released to address an issue with high resolution displays and issues with Windows display resolution scaling. When boosting text.

Current version of citrix receiver is.:

Right-click on citrix receiver or citrix workspace icon. Then click citrix receiver advance preference.

You will see Advance preference window:

Now click on High DPI. Now select No, use the native resolution. Save the preference and restart your remote session.

That should fix citrix receiver detecting dual monitor as one issue. I hope it helps.

It has been a long time ago since I last created a new post. Time for a new one! I’ve created a series of posts about starting ICA connections programmatically (by using PowerShell). These posts were about the client-side of ICA connections; in this series, I will talk about using the Windows Management Instrumation (WMI) which allows you to monitor your XenApp environment.

Employee

On a MAC, it's easy as dragging the corner of the desktop window across monitors. For Windows, is much more cumbersome. On the Citrix Receiver icon at the top left corner of the Desktop window, click on resize session, select Full Screen for Desktop Size. To get out of Full Screen mode do a SHIFT+F2 If anybody know a better way, please post Thanks.

While Citrix did document something on eDocs, it’s not a highly-documented feature. This feature is actually quite useful when, for example, monitoring your environment.

This post is not about WMI basics, so I expect that you already know what WMI is and how it’s used. I’ll be using PowerShell as an example, but any scripting/programming language can be used to access the WMI classes. To get more information about WMI in general, visit the Microsoft MSDN site.

The Citrix WMI namespace

Citrix provided two types of WMI providers; one provider for Citrix Licensing and one provider for XenApp. In this part, I will focus on the XenApp WMI provider, which is available under the following namespace:

rootcitrix

This namespace is available on your XenApp servers. Note that this namespace is the root of others:

rootcitrixhdx
rootcitrixManagement

We will be focussing on the “rootcitrix” namespace. To get a list of all classes available in this namespace, we will be using PowerShell. I chose PowerShell for this, since it provides easy methods to get information about WMI classes and namespaces. The easiest way to use the WMI provider, is to log in to one of your XenApp servers as an administrator and start PowerShell. To get the list of classes, execute this PoSh command:

Citrix receiver monitoring tool

This will output the complete list of available classes within the “rootcitrix” namespace. If you would be using this from a remote location (eg. your management workstation), you have to provide the XenApp server name:

Citrix Receiver Monitoring Tool

Keep in mind that you need correct permission to be able to access the WMI provider. To define the correct credentials, you can use the “-Credential” argument in PowerShell:

This will popup a nice credential input form:

Citrix Receiver Monitor Layout

Classes list

If your command executed without errors, you will see the complete list of classes available under the “rootcitrix” namespace. The useful classes are these:

  • Citrix_AccountAuthority
  • Citrix_ApplicationFolder
  • Citrix_Farm
  • Citrix_Folder
  • Citrix_Group
  • Citrix_Happening
  • Citrix_License
  • Citrix_License_Group
  • Citrix_LicensesAssignedToServer
  • Citrix_LicensesInLicenseGroup
  • Citrix_LicensesInUseByServer
  • Citrix_Product
  • Citrix_Purge_ZoneElection_Happening
  • Citrix_Schema_Version
  • Citrix_Server
  • Citrix_ServerFolder
  • Citrix_ServersInFolder
  • Citrix_ServersInZone
  • Citrix_User
  • Citrix_UsersInGroup
  • Citrix_Zone
  • Citrix_ZoneElection_Happening
  • CitrixEvent
  • MetaFrame_Application
  • MetaFrame_Application_LoadLevel
  • MetaFrame_ApplicationsPublishedOnServer
  • MetaFrame_ApplicationsRunningOnServer
  • MetaFrame_AppsForGroup
  • MetaFrame_AppsForUser
  • MetaFrame_AppsInFolder
  • MetaFrame_AppsInSession
  • MetaFrame_DisconnectedSession_Happening
  • MetaFrame_Farm
  • MetaFrame_ICA_Client
  • MetaFrame_InstalledSoftware
  • MetaFrame_Process
  • MetaFrame_ProcessesInSession
  • MetaFrame_Purge_DisconnectedSession_Happening
  • MetaFrame_Schema_Version
  • MetaFrame_Server
  • MetaFrame_Server_LoadLevel
  • MetaFrame_Session
  • MetaFrame_SessionLite
  • MetaFrame_Software
  • MetaFrame_Win_Application
  • MetaFrame_Win_Farm
  • MetaFrameEvent
  • MFCreatePubAppFolder
  • MFCreateSvrFolder
  • MFDeletePubAppEvent
  • MFDeletePubAppFolder
  • MFDeleteSvrFolder
  • MFMovePubAppEvent
  • MFMovePubAppFolder
  • MFMoveServer
  • MFMoveSvrFolder
  • MFPublishAppEvent
  • MFRenamePubAppFolder
  • MFRenameSvrFolder
  • MFUpdatePubAppEvent

In the next part of this series, I will go more in-depth about some of these classes. Hope this has been useful for you. If you have any questions/remarks, feel free to leave a comment or contact me at me@florisvanderploeg.com.

Note that these WMI classes are for XenApp 6.5. If you’re using a different version of XenApp, the classes list may differ.

That was it for the WMI basics. In part 2, I will cover monitoring XenApp servers.





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