- Skype for Business Online is the cloud-based version of Skype for Business Server and is part of the Microsoft 365 cloud service.
- Current Skype for Business Online customers with existing Microsoft 365 tenants will experience no change in the service up to its retirement date and may continue adding new users as needed. As of September 1, 2019, all new Microsoft 365 customers will be onboarded directly to Teams.
- Download Skype apps and clients across mobile, tablet, and desktop and across Windows, Mac, iOS, and Android. Search Search Microsoft 365. Download Skype for Business across all your devices. Connect with your team anywhere using clients across Windows, Mac, iOS, and Android™, or bring remote participants into meeting.
Skype For Business Download For Windows 10
Check whether Skype for Business is already installed on your computer. Go to Start Microsoft.
If you have Microsoft 365 Business Standard, you can use Skype for Business to make calls to other people in your business who are on your subscription. For example, if your business has 10 people, you can call and IM each other using Skype for Business.
To make and receive calls from people external to your business, you have two options:
Option 1. Use the free Skype app. If you have a very small business (for example, 1-2 people), using the Skype app is the better way to go. It's less expensive to use for domestic and international calls. You can still hold conference calls, make video calls, and share your desktop for presentations. Check out the rates and payment options.
Note that the Skype app isn't part of the Office 365 suite, so it won't be integrated with Outlook 2016 the way Skype for Business is. This means your contacts in Outlook 2016 won't show up in Skype; you'll need to add your contacts to Skype.
We recommend starting with the Skype app to see if it meets your needs. If it doesn't, then consider the next option, to upgrade your plan.
Important
You have to set a toggle to allow your employees to use Skype for Business to search for Skype users. See Let Skype for Business users add Skype contacts.
Option 2. Upgrade your plan, and buy a Phone System and a Domestic or Domestic and International Calling Plan.
Important
Although Skype for Business Online Plan 2 is included with the Office Business Premium subscription, you can’t add cloud voice calling features. So, we recommend that you evaluate an Enterprise E5 (or Enterprise E3) plan to see if it is more cost effective.
Switch to a different Office 365 for business plan. We recommend that you evaluate an Enterprise E5 plan to see if it is more cost effective.
Buy the Phone System add-on.
Buy a Calling Plan for Office 365: you can only buy this after you buy the Phone System add-on.
This second option is ideal for businesses with several people who make and receive external phone calls.
How to see prices and buy
To get Audio Conferencing and Communication Credits:
Sign in to the admin center.
Go to Billing > Subscriptions > Add-ons > Buy add-ons.
You'll now see the prices and option to buy Audio Conferencing, and setup Communications Credits.
To get Phone System and a Calling Plan:
Switch to the E1 or E3 plan.
Go to the admin center > Billing > Subscriptions.
Choose Add-ons. You'll now see the prices for Phone System, and the option to buy it.
After you buy a Phone System license, you'll see the price and option to buy a Calling Plan.
This article applies to both Microsoft 365 Enterprise and Office 365 Enterprise.
Skype for Business Online administrators are responsible for managing policies. Although you can do some of these tasks in the Microsoft 365 admin center, others are easier to do in PowerShell.
Microsoft 365 Skype Countries
Before you start
Note
Skype for Business Online Connector is currently part of the latest Teams PowerShell module. If you're using the latest Teams PowerShell public release, you don't need to install the Skype for Business Online Connector.
Install the Teams PowerShell module.
Connect using admin credentials
Open a Windows PowerShell command prompt window and run the following commands:
In the Windows PowerShell Credential Request dialog box, type your administrator account name and password, and then select OK.
Connect using an admin account with multi-factor authentication
Open a Windows PowerShell command prompt window, and run the following commands:
When prompted enter your Skype for Business Online administrator account name.
In the Sign in to your account dialog box, type your Skype for Business Online administrator password and select Sign in.
In the Sign in to your account dialog box, follow the instructions to add authentication information, such as a verification code, and then select Verify.
For more information, see:
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